How do I return an item?
Should you need to return an item purchased from Navika, either via our web site www.navika.com, phone, or fax, please contact customer service at 1-800-NAVIKA-1 and request a Return Authorization Number from a Navika Customer Service associate. When contacting Navika about authorization, please be sure to have your invoice number available to assist you in a timely manner.
NOTE: There is a 25% restocking charge on ALL RETURNED MERCHANDISE (unless deemed defective, damaged upon receipt, or shipped in error). Credit will be issue after merchandise arrives in our warehouse for processing.
Thank you for your patronage.
The Navika USA Customer Service Team